Informing users

At the end of the installation, users have to receive basic information about how to use their new telephony system.

In order to facilitate the dissemination of this information to users, we have created email sending functions into the portal.

Send information to one specific User

Go to Config > Users and select a specific user.

Send welcome email to User

this link is to be used to send an email to a new user. It actually communicates the user’s credentials on the User’s Portal.

Send information to all Users

Go to Config > Account details.

Send welcome email to all Users

This link opens a popup listing all users in green.

Clicking on a user will open a personalized email in your email client. It sends the user’s personal credentials on the User’s Portal.

When name has been clicked, it will turn to red in order for you to visualize the status of each user:

• Green: user still to be notified

• Red: user has been notified