Ring groups

Building a hunt or ring group is very easy. You can ring a group of users and devices in order, or ring them all at the same time. You can even ring a cell phone or external number along with your VoIP or office phones.

As an example, we’ll show you how to ring your sales group at once. Just follow these steps:

 

1- Create a new callflow

2- Name your callflow and assign it a number

3- Drag the ring group element to the callflow

4- Drag devices or users in your system to the ring group to add them to the group. Note that you can re-order the ring group members at any time

Note: You have the ability to choose a Ring Strategy. Either all devices will ring at the same time or in the order in which you set your Ring Group.

5- Make sure your ring group goes somewhere else if nobody answers

6- Save your callflow. You’re done.

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