Business Telephony

Omnicasa

Omnicasa is an application for the Real Estate market. Integration with our company is done on the server-side through our APIs.

This integration allows 2 things:

  • ability to call someone directly from Omnicasa (click-to-call)
  • opening of a notification when a call comes in allowing to open the customer sheet

1. Information gathering

Our partner needs to gather the following information before  proceeding with Ominicasa configuration and  callflows:

  • The  Account API (hidden).
  • The name of the Event configured in the portal (reception).
  • Determine which devices you want to use for incoming and outgoing calls.
  • The account name can be found at the top-right corner of the account portal.

The accout API can be generated on the Account details page. Select the Credentials Tab.

 

The name of the Event can be setup in the callflow, by choosing an Event box.

 

2. Omnicasa Configuration

Go to the options an configuration menu of Omnicasa. Select the phone configuration.

  1. Set the version you are using.
  2. Enter the account name.
  3. Enter the API key of the Account.
  4. Enter the name of the Event you configured in your Event on your account (Reception).
  5. Choose the device for incoming and outgoing calls.

 

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