Business Telephony

Zoho Desk

1. Configure the Contact Sync

Here you can find the documentation for this:
https://documentation.allocloud.com/en/business-telephony/contact-sync-intro/

2. Configure the Phone Companion

Receive notifications on incoming calls and make outgoing calls using click to dial with the Phone Companion.

For the installation of the Phone Companion please refer to our specialized website: https://phonecompanion.cloud

Configure your Phone Companion to display a link to the detail screen of a contact on an incoming call from a known phone number, and/or add a link to create a new contact in your CRM or other cloud application.

3. Specific information for Zoho Desk Contacts

API Usage Limit.

Edition API Ticket – Upper Limit
Free Edition 25000 requests per organization, per day
Standard Edition 50000 requests per organization, per day
Professional Edition 75000 requests per organization, per day
Enterprise Edition 100000 requests per organization, per day

4. Detail link for Phone Companion

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